Privacy Policy

Effective Date: January 8, 2024
Last Updated: November 10, 2025

Dear Valued User,

Thank you for visiting urcustom.com (“URcustom”, “we”, “our”, or “us”).

Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

I. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account, place an order, or subscribe to our newsletter

• Fill out a contact form or communicate with our support team

• Participate in promotions or surveys

This information may include your name, email address, phone number, billing and shipping address, and payment details (processed securely through trusted third-party payment providers).

We may also automatically collect technical information through cookies or similar technologies, including your device type, IP address, browser type, operating system, and browsing activity.

1.2 Activity Information

We may collect data about your shopping behavior and website activity, such as items in your cart, order history, and preferences, to provide a more personalized shopping experience.

1.3 Third-Party Data

To better understand your preferences and deliver relevant content, we may obtain data from third-party analytics or marketing providers, in compliance with applicable data protection laws.

1.4 Cookies

We use cookies and similar tracking technologies to:

• Remember items in your shopping cart

• Understand user preferences for future visits

• Measure advertising performance

• Analyze site traffic and usage trends

Third-party services such as Google, Facebook, and Twitter may also use cookies for analytics and advertising. You may manage or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

II. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders

• To provide customer support and respond to inquiries

• To send you updates, promotions, or newsletters (with your consent)

• To improve our website, products, and services

• To detect and prevent fraud, protect users, and comply with legal obligations

You may modify your communication preferences or unsubscribe from marketing emails at any time.

III. Disclosure of Personal Information

3.1 Limited Disclosure

We do not sell, rent, or trade your personal information. We may share it only in the following cases:

• With trusted service providers (such as payment processors, shipping carriers, or analytics companies) who help us operate our business and are bound by confidentiality agreements

• When required by law, court order, or government request

• To protect our legal rights, enforce our policies, or ensure the safety of our users

3.2 Business Transfers

If our company merges with, or is acquired by, another business, your information may be transferred as part of that transaction.

IV. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If we learn that we have collected personal data from a child without parental consent, we will promptly delete it.
If you believe a minor has provided information to us, please contact us at service@urcustom.com.

V. International Data Transfers

We operate globally, which means your information may be transferred to and processed in countries outside your own, including the United States.
We take reasonable steps and use appropriate safeguards to ensure your data remains protected according to this Privacy Policy.

VI. Your Rights

Depending on your jurisdiction (for example, if you are a resident of California or the European Union), you may have the following rights:

• Access: Request a copy of your personal data we hold.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal data.

• Opt-Out: Refuse sale or sharing of your personal data for targeted advertising (as defined by CCPA/CPRA).

• Withdraw Consent: Withdraw consent to marketing communications at any time.

To exercise these rights, please contact us at service@urcustom.com. We may require verification of your identity before fulfilling your request.

VII. Public Areas (Forums, Reviews, or Comments)

Our website may include public areas such as reviews, forums, or chat rooms where you can share information.
Please note that any information you post may become publicly visible.
We are not responsible for protecting personal information you choose to share publicly.

VIII. Third-Party Advertising and Links

Our site may include links to or integrations with third-party services or advertisers.
These third parties may use cookies or tracking tools to deliver targeted advertisements.
Please note that we are not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party site you visit.

IX. Data Security

We use industry-standard security measures to protect your personal information, including:

• SSL encryption for secure data transmission

• Limited employee access to personal data

• Regular website vulnerability scans and system updates

While we strive to protect your data, no online system is completely secure. By using our site, you acknowledge and accept this risk.

X. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize your information.

XI. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our business practices.
When we make significant changes, we will post an updated version on our website with a new “Last Updated” date and, if necessary, notify you via email before it takes effect.

XII. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: service@urcustom.com

XIII. Compliance Statement

This Privacy Policy complies with:

• California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA)

• Federal Trade Commission (FTC) Privacy Guidelines

• Children’s Online Privacy Protection Act (COPPA)

• General Data Protection Regulation (GDPR) (for EU visitors)